Free Lifetime Warranty

We stand behind the quality of our designs and offer a free lifetime warranty on all products.

Free Lifetime Manufacturing Warranty

We stand behind the quality and craftsmanship of our jewellery. Parami offers a free lifetime warranty against manufacturing defects on all Parami fine jewellery.


If you experience damage to your purchase due to manufacturing, we recommend you contact us so we may evaluate your piece. Customers in the India will receive free return labels. For customers outside of India, a $‌100.00 deposit will be taken before the shipment of your item to Parami for evaluation, which covers the cost of shipping the item and an evaluation by our expert jewelers to determine if the damage is warrantied. This fee is refunded in full for all warrantied repairs. We also offer complimentary shipping back to the customer for all warrantied repairs. Repairs that are not covered under the lifetime warranty will have a price quoted to the customer for approval before work is performed. If approved, the deposit will be applied to this repair. If the customer chooses not to perform the repair, the deposit will be applied to cover the shipping charge back to the customer after evaluation.


If a warranty issue is found, Parami will repair the warrantied damage or replace the item without charge.


Repair or service performed by a jeweller other than Parami will void the warranty. Parami will replace any damaged fine jewellery within 30 days of purchase. Outside of those 30 days, Parami will replace fine jewellery pieces under Rs. 2,00,000 in value. All fine jewellery can be affected by normal wear, activities, or trauma. This is especially true for rings, since hands are actively used and subject to daily pressure. Our manufacturing warranty excludes coverage for wear and tear, loss of gemstones, product loss, or theft. Coverage also excludes damage or loss caused by a failure to obtain the repairs required to preserve the integrity of the jewellery.


Some examples of common jewellery issues that would not be considered manufacturing defects include:

  • The discoloration of precious metals caused by chemicals, make-up, immersion in pools and hot tubs, or bathing.
  • Precious metals, and especially prongs, wear down over time and may require restoration work as part of normal wear.
  • Prongs catching, wearing out, or bending over time due to everyday wear or normal damage, allowing a gemstone to fall out.
  • The loss of a gemstone caused by damage from everyday wear or from other damage.


Parami offers extended service plans at an additional charge which cover many common wear and tear issues. We also recommend that you maintain independent insurance coverage for your jewelry to help cover significant damage, loss, or theft.

Lifetime Diamond Upgrade

When you're ready for something new, we offer a full credit toward a diamond upgrade.

Free Lifetime Diamond Upgrade

Parami is proud to offer a free lifetime upgrade on our natural and lab grown diamonds. Any loose natural diamond purchased from Parami can be exchanged for credit equivalent to the original purchase price for a new natural diamond of at least 1.5x greater value. Any loose lab grown diamond purchased from Parami can be exchanged for credit equivalent to the original purchase price for a new lab grown diamond of at least 2x greater value. In order to be eligible, the natural or lab diamond being upgraded must be accompanied with original documentation and must be in saleable condition. Upgrades are not available for colored gemstones, including colored natural and lab diamonds, settings, or jewellery. Upgrade credit does not include duty or tax paid on the original purchase. All applicable duties and taxes will be charged on the full retail price of the new diamond before any credit is applied. If the upgraded natural or lab diamond cannot be set in your original engagement ring setting, you can exchange it for a precious metal credit as determined by Parami. We will repurpose gold or platinum jewelry and offer a credit based on current metal prices.

Extend Protection Plan

Adding an Extend Protection Plan to your purchase is a great way to help make sure you’re protected in case your most valued items experience accidental damage, as well as have coverage beyond our standard manufacturer’s warranty. Extend’s program also provides additional services and benefits including free ring sizing (outside of our 30 day complimentary resize period), rhodium plating, polishing, and more. Plan lengths vary depending on your needs and can range from 2-years to Lifetime coverage based on qualifying Parami items. Choose an Extend Protection Plan in your online shopping cart with any qualifying Parami purchase.

The rundown

  • Product repair

    If your jewellery breaks, we'll repair it! And if we can't repair it, we'll replace it!

  • Accidental damage

    Protection for your jewelry item from unintentional breaks, chips and cracks.

  • Peace of mind

    Wear your jewelry without worry. We have you covered!

  • Added benefits

    Includes ring sizing after 60 days, polishing and more!

  • Zero deductible

    We do not charge you a deductible after the purchase of a plan.

  • Customer-focused support

    We offer a simple, easy claims process with a customer service team that is happy to help.

What if my Jewellery breaks?

  • STEP 1

    File a claim online or give us a call.

  • STEP 2

    After approval, you'll receive an email with details about your repair.

  • STEP 3

    We may replace your product if it cannot be repaired. See terms and conditions for details.
Contact Support to File a Claim

Frequently Asked Questions

Why should I add an accidental damage plan?

This plan provides coverage for accidental damage from handling (ADH), such as broken prongs, clasps, hinges, earring backs and more. Our ADH plans are in effect from day one and even extend your coverage from defects in workmanship and/or materials after your manufacturer’s warranty expires.

What if I need to return my jewelry?

You return your jewelry, Parami returns the money you paid for the protection plan. Depending on how much time has passed since your purchase, Extend will issue a pro-rated refund.

What do I need to provide if I file a claim?

When filing a claim, you will simply need to provide either your invoice, email address or another identifying piece of information.

Temporary Setting Option

If you are confident about your choice of diamond, but would prefer that your partner participate in choosing the mounting, we offer a temporary mounting option. We will set your diamond in our classic 18K White Gold 2mm Comfort Fit solitaire engagement ring.


Within 60 days of your initial purchase, you and your partner may return the temporary mounting and choose from our extensive catalog of customized mountings. A INR 9,999 refurbishing fee will be deducted from the purchase price of the 18K White Gold 2mm Comfort Fit engagement ring for your use of the temporary mounting. The remaining balance will be credited towards the purchase of a new mounting.

Buy Ring with Temporary Setting

Special Requests

Our jewelry specialists will often be able to provide alternative gems or precious metals that are not shown on our website. For example, we have been able to offer the following to fit our customer needs and budgets:

  • Additional ethical origin diamond options that are not shown on our website
  • Alternative metals such as 14K white gold and 14K yellow gold
  • Alternate colors, shapes, and sizes of sapphires, emeralds, and rubies
  • Semi-precious gems, including moissanites, aquamarines, morganites, and amethysts


In addition, we can also make modifications to most of our standard styles to fit your preferences. This includes the following:

  • Changing the finish from polish to matte
  • Changing the width of the ring
  • Setting different diamond or sapphire accents


We also offer custom design so you can design a truly one of a kind piece to be cherished always. Contact us for any special requests!

Engraving Services

Many of our rings and select necklaces/bracelets can be engraved for an additional INR 999 with a personalized message on the interior of the ring. For engagement rings, please contact us for assistance. Please note that engraved rings can be resized for free but returning an engraved ring results in a INR 999 fee and exchanging an engraved ring results in an INR 1,999 fee. Engraving may take 3 additional days for delivery.

Laser Engraving on Diamonds

The majority of our diamonds are laser engraved on the girdle with an identification number, such as the lab grading report number, and/or a unique symbol. Laser inscriptions are visible with a 10x magnification loupe and are not visible to the naked eye. These inscriptions provide peace of mind when making a diamond purchase since they are an easy way to identify a diamond. Please contact us to determine the exact laser engraving of your diamond. 

Our Unmatched Care

  • Free Shipping Both Ways

    Whether it's headed to you or back to us, shipping is always on us!

  • Free 15 Day Returns & Exchanges

    We always cover returns & exchanges so you can get the piece you'll love forever.

  • Free 30-Day Resizes

    We offer complimentary resizing - because we want your fit to be Parami !